Cancellation Policy

Making a booking for Care Club/Camp: 

• Booking can be made at www.sportyscholars.com

• We advise  you to book at least 48 hours ahead. After this time we will do our best to accommodate but cannot guarantee spaces.    

 After your have completed registration and payment taken for booking, an immediate booking confirmation will be sent to the email address you have provided on the booking. For childcare voucher payments we require your payment for your booking prior to your child attending. Payment has to be proceeded immediately after booking. If vouchers are not received within 5 days, the booking will be cancelled automatically.​

Care  Club Cancellation / Refunds ​

• There is no fee if you are cancelling Care Club Booking.

• If you cancel 48 hours prior to your day starting you are entitled to refund.

• 24hrs prior to the day you booked this is non refundable.

• For Childcare vouchers or Tax Free National Savings payments, any cancellations these will be credited to your Sporty Scholars account. We can't process refunds for these payments

Camp Cancellations / Refunds

• There is a £8 cancellation fee if you are cancelling your camp booking. 

• If you cancel 48 hours prior to your day starting you are entitled to refund.

• 24hrs prior to the day you booked this is non refundable.

• For Childcare vouchers or Tax Free National Savings payments, any cancellations these will be credited to your Sporty Scholars account. We can't process refunds for these payments

Changes to Camp / Care Club Bookings

• One Change is FREE

• All other changes that are requested to be made is £5 per change per booking

• Changes can be made up to 24 hours prior to the session start.

Late Collection Care Club / Camp: 

Childcare is arranged only for the time children are booked in and our insurance does not allow looking after the children after the specified time. We therefore kindly request you ensure your child is collected promptly. If the child is collected late, we will attempt to contact you following these fines will be issued accordingly:

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• £5 for first 5 minutes

• £10 for 10 minutes

• £30 for 15 minutes

Weekly Programmes

• There is a £8 cancellation fee, and minus any lessons that have already started

 

PRIVACY POLICY

Personal Data

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Personal data, as defined by the Data Protection Act, 1998, means any information which can be used to identify an individual, for example names, addresses, and/or date of birth. This is personal data.

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Who the information will be shared with, making clear it will not be used for marketing purposes. 

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Committed to Data Protection

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Sporty Scholars Privacy Policy covers the following:

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• Details of information held and how this is collected 

• The purpose for which this information is collected and held 

• How long the information will be retained for 

• Who the information will be shared with. 

 

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Improving Compliance 

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The aim is to improve compliance with the Data Protection Act 1998 and strengthen public trust and confidence in those who are entrusted with their personal information. 

The company has formally adopted this Promise which  lists a number of key commitments the Company makes to protect personal information. 

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Personal Information Promise 

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We at Sporty Scholars promise that we will:

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1. Value the personal information entrusted to us and make sure we respect that trust 

 

2. Go further than just the letter of the law when it comes to handling personal information, and adopt good practice standards 

 

3. Consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as when introducing new systems 

 

4. Be open with individuals about how we use their information and who we give it to 

 

5. Make it easy for individuals to access and correct their personal information 

 

6. Keep personal information to the minimum necessary and delete it when we no longer need it 

 

7. Have effective safeguards in place to make sure personal information is kept securely and does not fall into the wrong hands 

 

8. Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or don’t look after personal information properly 

 

9. Put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises 

 

10. Regularly check that we are living up to our promises and report on how we are doing

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COOKIES POLICY

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1. What are Cookies?

Cookies are small pieces of data sent from a website and stored on a visitor's browser. They are typically used to keep track of settings you've selected and actions taken on a site. 

 

Most websites use cookies to improve their users’ experience. For example, cookie-enabled websites don’t think you’re a new visitor every time you move to a new page on a site and therefore improve your user experience by letting you navigate between pages more quickly and easily.
They also allow a website to remember you, and your browsing preferences, either for the duration of your visit using a ‘session cookie’ or for repeat visits using a ‘persistent cookie’ (explanations for all types of cookies can be found under ‘types of cookies’).

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2. Our cookies policy
To make full use of the features to personalise your expierence on our website Sporty Scholars, your computer or mobile device will need to accept cookies.

 

We don’t use cookies to store sensitive information, such as your name, address or payment details. 
But some people dislike the idea of a website accessing and storing their data. And if that’s the case, you have the ability to accept or decline cookies by modifying the settings in your browser at any time. The ‘help’ function within your browser should tell you how, as will the ‘enabling/disabling cookies’ page

 

3.Types of cookie

3.1 First-party cookies
First-party cookies are set by the website you are visiting and they can only be read by that site. They can make your experience on the web more efficient by recording your browsing activities, such as which pages and content you’ve looked at, when you visited, what you searched for and whether you clicked on an ad.

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3.2 Third-party cookies
Third-party cookies are set by a different organisation to the owner of the website you are visiting. This could be a company advertising on the site you’re visiting, for example, or a site that contains embedded content, such as Twitter or Facebook.
Those websites may send you cookies and they control the setting of those cookies, not the site you are visiting.

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3.4 Session cookies
Session cookies are stored temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
 

3.5 Persistent cookies
This type of cookie is saved on your computer for a fixed period and is not deleted when the browser is closed. These cookies are used to save your preferences so that they persist when you return to the website.

3.6 Flash cookies
Flash cookies work in a different way to web-browser cookies (first-party, third-party, session and persistent cookies are all set via your browser). Rather than having individual cookies for particular jobs, a flash website is restricted to storing all data in one cookie.

 

4. Controlling your data

You can control how much data can be stored in that cookie, but you cannot choose what type of information is allowed to be stored

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4.1 Enabling/disabling cookies

There are two types of website users: those who would like their visit to be as easy, quick and relevant as possible, and who (knowingly or unknowingly) therefore sit firmly in the cookie supporter camp; and then there are those who would rather lose some of the functions cookies enable to remain more anonymous.

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4.2 Different browsers have different ways of allowing you to enable or delete cookies, or limit the kinds of cookies that can be placed on your computer. When choosing your browser (Internet Explorer, Mozilla Firefox, Google Chrome or Safari), you may want to consider which best suits your privacy preferences. To check out the settings in a browser, use the ‘help’ tab or look under ‘tools’ for settings like ‘options’ or ‘privacy’. From there, you may be able to delete cookies, or control when they can be placed.
If you disable cookies you may limit your browsing experience. For example, you may need to enter information repeatedly, or you might not get personalised content or ads that are meaningful to you. However, most browsers’ settings will allow you to block third-party cookies without also disabling first-party cookies.