Sport Scholars

TERMS & CONDITIONS

Cancellation Policy

Before booking please ensure your child is available to attend the lessons, on the dates and times listed prior to the booking. After your have completed registration and payment taken for booking, an immediate booking confirmation will be sent to the email address you have provided on the booking.  

You are entitled to cancel a booking and receive a refund within fourteen (14) calendar days from the date that you receive e-mail acknowledgement of the booking. If you cancel after the Activity has started, you will be credited full amount or refunded the amount less 2 sessions for the admin fees.

 

Camp and Wrap Around Care Cancellation / Refunds 

You are entitled to cancel a booking and receive a refund within fourteen (14) calendar days from the date that you booked on your email acknowledgement of the booking. 

  • There is a £8 cancellation fee 

  • If you cancel 48 hours prior to your camp day starting you are entitled to 50% credit / refund of the remaining camp days amount. 

  • 24hrs prior to the camp day or your camp day has started that you have booked for and need to cancel on the day, this is non refundable.

  • One Change or Amend is FREE. All other changes that are requested to be made is £5 per change

 

PRIVACY POLICY

Personal Data

Personal data, as defined by the Data Protection Act, 1998, means any information which can be used to identify an individual, for example names, addresses, and/or date of birth. This is personal data.

Who the information will be shared with, making clear it will not be used for marketing purposes. 

Committed to Data Protection

Sporty Scholars Privacy Policy covers the following:

  • Details of information held and how this is collected 

  • The purpose for which this information is collected and held 

  • How long the information will be retained for 

  • Who the information will be shared with. 

 

Improving Compliance 

The aim is to improve compliance with the Data Protection Act 1998 and strengthen public trust and confidence in those who are entrusted with their personal information. 

The company has formally adopted this Promise which  lists a number of key commitments the Company makes to protect personal information. 

Personal Information Promise 

 

We at Sporty Scholars promise that we will:

1. Value the personal information entrusted to us and make sure we respect that trust 

 

2. Go further than just the letter of the law when it comes to handling personal information, and adopt good practice standards 

 

3. Consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as when introducing new systems 

 

4. Be open with individuals about how we use their information and who we give it to 

 

5. Make it easy for individuals to access and correct their personal information 

 

6. Keep personal information to the minimum necessary and delete it when we no longer need it 

 

7. Have effective safeguards in place to make sure personal information is kept securely and does not fall into the wrong hands 

 

8. Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or don’t look after personal information properly 

 

9. Put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises 

 

10. Regularly check that we are living up to our promises and report on how we are doing

COOKIES POLICY

1. What are Cookies?

Cookies are small pieces of data sent from a website and stored on a visitor's browser. They are typically used to keep track of settings you've selected and actions taken on a site. 

 

Most websites use cookies to improve their users’ experience. For example, cookie-enabled websites don’t think you’re a new visitor every time you move to a new page on a site and therefore improve your user experience by letting you navigate between pages more quickly and easily.
They also allow a website to remember you, and your browsing preferences, either for the duration of your visit using a ‘session cookie’ or for repeat visits using a ‘persistent cookie’ (explanations for all types of cookies can be found under ‘types of cookies’).

2. Our cookies policy
To make full use of the features to personalise your expierence on our website Sporty Scholars, your computer or mobile device will need to accept cookies.

 

We don’t use cookies to store sensitive information, such as your name, address or payment details. 
But some people dislike the idea of a website accessing and storing their data. And if that’s the case, you have the ability to accept or decline cookies by modifying the settings in your browser at any time. The ‘help’ function within your browser should tell you how, as will the ‘enabling/disabling cookies’ page

 

3.Types of cookie


3.1 First-party cookies
First-party cookies are set by the website you are visiting and they can only be read by that site. They can make your experience on the web more efficient by recording your browsing activities, such as which pages and content you’ve looked at, when you visited, what you searched for and whether you clicked on an ad.

3.2 Third-party cookies
Third-party cookies are set by a different organisation to the owner of the website you are visiting. This could be a company advertising on the site you’re visiting, for example, or a site that contains embedded content, such as Twitter or Facebook.
Those websites may send you cookies and they control the setting of those cookies, not the site you are visiting.

3.4 Session cookies
Session cookies are stored temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
 

3.5 Persistent cookies
This type of cookie is saved on your computer for a fixed period and is not deleted when the browser is closed. These cookies are used to save your preferences so that they persist when you return to the website.


3.6 Flash cookies
Flash cookies work in a different way to web-browser cookies (first-party, third-party, session and persistent cookies are all set via your browser). Rather than having individual cookies for particular jobs, a flash website is restricted to storing all data in one cookie.

 

4. Controlling your data

You can control how much data can be stored in that cookie, but you cannot choose what type of information is allowed to be stored

4.1 Enabling/disabling cookies

There are two types of website users: those who would like their visit to be as easy, quick and relevant as possible, and who (knowingly or unknowingly) therefore sit firmly in the cookie supporter camp; and then there are those who would rather lose some of the functions cookies enable to remain more anonymous.

4.2 Different browsers have different ways of allowing you to enable or delete cookies, or limit the kinds of cookies that can be placed on your computer. When choosing your browser (Internet Explorer, Mozilla Firefox, Google Chrome or Safari), you may want to consider which best suits your privacy preferences. To check out the settings in a browser, use the ‘help’ tab or look under ‘tools’ for settings like ‘options’ or ‘privacy’. From there, you may be able to delete cookies, or control when they can be placed.
If you disable cookies you may limit your browsing experience. For example, you may need to enter information repeatedly, or you might not get personalised content or ads that are meaningful to you. However, most browsers’ settings will allow you to block third-party cookies without also disabling first-party cookies.

Child Protection Promise

All coaches and staff members hold current child protection qualifications and a Enhanced DBS check certification. If a child complains of abuse, or a member of staff believes that the child is suffering from abuse, we will act in accordance with our child protection policy, a copy of which can be found here.

Medical information 

Any relevant medical conditions of the child must be fully disclosed in writing at the time of booking before the Activity begins.  If a medical condition is not disclosed in this way, then Sporty Scholars will not be responsible where the steps taken by it (or not taken) would have been different if the medical condition had been disclosed. Sporty Scholars can only administer medication in an emergency and then only where a member of staff with an appropriate level of qualification is present at the emergency.

Health & Safety

A full risk assessment will be carried out by us in respect of each Activity. All coaches and staff members involved in the provision of the activities hold at least a current First Aid Certificate issued by an appropriate body. By agreeing to these terms of use, you provide consent for us to administer all necessary first aid to your child as required at any time.

 

You must ensure that your child complies with our safety procedures, including the following:​

  • Earrings must not be worn during an activity (except that newly-pierced ears may be covered with appropriate tape or fitted with a plastic retainer from a reputable jeweller).

  • Appropriate clothing must be worn throughout the activities

 

We reserve the right to exclude a child from the Activity if the above requirements are not met in full.

 

                                             Staff Ratios

We work on a 1:8 ratio for all Early Years & KS1 children and a 1:10 ratio for all KS2 children, which is the recommended good practice.

Behaviour Policy

We promote good behaviour by building on the same principles and expectations used around school. Good behaviour will not go unnoticed, this will be publicly congratulated. All children have the right to a safe environment,  we have high aspirations for the children who attend Camps and Wrap Around Care and their behaviour, this continues through to our camps and wrap around care.

 

Children must;

  • Treat others with respect,

  • Use good manners, 

  • Show consideration for the needs and interests of others,

  • Look after all of our equipment 

 

Persistent or serious misbehaviour will be reported to parents. Consistent misbehaviour may result in your child being unable to attend camps or wrap around care meaning you will have to make alternative arrangements.   

Policies & Procedures

Copies of Sporty Scholars policies and procedures can be made available upon request from hello@sportyscholars.com